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Office Assistant

Twin Falls, ID 83301

Posted: 11/27/2023 Industry: SERVICE INDUSTRY Pay Rate: $15.00/hour

Job Description

Gem State Staffing is hiring an Office Assistant to help coordinate and manage the schedules of truck drivers to ensure products and goods are picked up and delivered in a timely manner for a local Water softening equipment supplier in Twin Falls.

Job Duties:

  • Assist customer over the phone and via email
  • File documents, make copies, email, and perform other clerical tasks 
  • Always thank each customer for their business and at all times give the best customer service possible
  • Process incoming supply orders and payments
  • Restock office supplies as needed
  • Interacting with customers, answering questions, assisting with collecting payments and invoicing.
  • Keep a clean and organized working area 
  • Any other projects or tasks assigned to me by my manager/supervisor
  • Offer outstanding customer service to our customers and clients through phone calls, emails and direct contact
  • Create positive experiences for those you encounter
  • Schedule appointments, billing inquires and financing
  • Data entry and keep accurate records

Job Requirements


  • Must have High School diploma or equivalent.
  • Must have 2 years experience in a office setting.
  • Ability to interact professionally and provide upbeat customer service to customers.
  • Very strong computer skills: specifically in all Microsoft programs like Word, Excel, and Outlook
  • Have high degree of integrity and ability to develop customer relationship required.
  • Must be a self-starter with desire to take on new responsibilities.
  • Motivated to work consistently and efficiently without direct supervision.
  • Have great communication skills both in person and over the phone.
  • Ability to perform basic administrative functions such as filing, faxing, emailing, payment processing etc.
  • Must be able to pass a pre-employment drug screen and criminal background check

Salary: $15.00 per hour

Location: Twin Falls, ID 83301

Work Schedule: Monday-Friday, 8am-5pm


Additional Information


Application Instructions: If you feel that you meet the above listed requirements, and are interested in applying for this position, please apply in-person at Gem State Staffing, Monday - Friday between the hours of 9:00 AM and 3:30 PM.

We’re located at 628 Main Ave. North Twin Falls, ID 83301. All applicants should come prepared for their interview with two forms of government issued identification (e.g. SSC or Birth Certificate and Driver’s License) Questions? Call us at (208) 735-5999

*** Note: Online applicants will still need to visit the office to complete more paperwork. Applicants who do not follow up in-person will not be considered. ***

Meet Your Recruiter

Patricia Villasenor
Branch Manager- Twin Falls

 Patricia wears many hats in the Twin Falls branch including providing administrative support, sales and marketing, and employee/customer relations. Patricia is a native to Twin Falls and has worked with Gem State Staffing for over 10 years now. She has a strong sense of devotion and specializes in seeking out the best characteristics in a person to get them the best job opportunity possible. Patricia spends her free time with her husband of 18 years, their two adult boys, and their two little fur babies.

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