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Counter Sales / Customer Service Representative

Jerome, ID 83338

Posted: 07/14/2025 Industry: Customer Service Pay Rate: $35,000–$40,000 annually (DOE)

Job Description

Gem State Staffing is now hiring a full-time Counter Sales / Customer Service Representative for a well-established business in Jerome, ID. This is an excellent opportunity for individuals with sales experience, customer service skills, and strong organizational abilities who are looking to build a long-term career. If you're a motivated, people-oriented individual with great attention to detail, we want to hear from you!

Responsibilities:

  • Provide excellent customer service at the sales counter and over the phone
  • Assist customers with product selection, order entry, and general inquiries
  • Accurately process transactions and handle basic invoicing
  • Use Microsoft Office applications (Excel, Word, Outlook) to manage daily tasks
  • Support inventory organization, restocking, and occasional warehouse duties
  • Maintain a clean and organized sales area
  • Work collaboratively with internal teams to meet customer needs
  • Assist walk-in retail customers with purchases and routine business questions

Job Requirements

Qualifications:

  • Prior experience in sales or customer service (preferred)
  • Strong communication and problem-solving skills
  • Ability to multi-task, stay organized, and manage time effectively
  • Must be computer literate and comfortable with Microsoft Office programs
  • Clean background check required
  • Must pass a pre-employment drug screening
  • Valid driver’s license and reliable transportation required
  • Ability to lift 50+ lbs and perform physical tasks (standing, bending, stooping)
  • Exceptional organizational and time-management abilities
  • Ability to work independently and collaboratively in a challenging environment
  • Professional demeanor with a proactive and positive attitude
  • Able to process transactions for walk-in sales

Work Schedule:

  • Monday through Friday
  • Occasional Saturdays may be required
  • Full-time hours

Pay & Benefits:

  • $35,000 – $40,000 annually, depending on experience
  • Temp-to-hire with long-term career potential
  • Training and support provided
  • Benefits available upon hire by the client company

Additional Information

How to apply: Apply in-person with two forms of government-issued identification (e.g. driver's license and Social Security card or U.S. passport or Permanent Resident card) at our office – 628 Main Ave. North in Twin Falls

Application hours are from 9:00 AM – 3:30 PM, Monday through Friday. If you are unable to apply within that time frame, please call our office at 208-735-5999; advance application appointments can be arranged. You may also begin the application process online at https://www.gemstatestaffingjobs.net/apply-online/twin-falls/

*** Note: Online applicants will still need to visit the office to complete more paperwork. Applicants who do not follow up in-person will not be considered. ***

Meet Your Recruiter

Patricia Villasenor
Branch Manager- Twin Falls

 Patricia wears many hats in the Twin Falls branch including providing administrative support, sales and marketing, and employee/customer relations. Patricia is a native to Twin Falls and has worked with Gem State Staffing for over 10 years now. She has a strong sense of devotion and specializes in seeking out the best characteristics in a person to get them the best job opportunity possible. Patricia spends her free time with her husband of 18 years, their two adult boys, and their two little fur babies.

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About Jerome, ID

Ready to embark on a new career journey in Jerome, Idaho? This charming town nestled in the heart of the Gem State offers a perfect blend of small-town charm and big opportunities. From the breathtaking views of Snake River Canyon to the rich agricultural heritage that surrounds the area, Jerome boasts a unique quality of life that's hard to resist. With attractions like Perrine Bridge, Shoshone Falls, and the Jerome County Historical Museum, along with the vibrant arts scene at the Jerome Art Center, this area is teeming with culture and excitement. Explore job opportunities in Jerome today and discover a place where your career can thrive amidst the beauty of Idaho's landscape.